Auxilium Docs
Guides Channels GitHub
Getting Started Introduction Core Concepts Quickstart
Tickets Managing Tickets Assignment SLA Policies Tags Activity Timeline
Channels Channel Overview Email (IMAP/SMTP) Web Chat Managing Channels
Conversations Managing Conversations Messages Inbox
Customer Portal Portal Setup Whitelabeling Customer Experience
Team Management Agents Departments On-Call Schedules Escalation Policies
Dashboard Dashboard Overview
Projects Managing Projects Multi-Project Setup
Docs

Customer Portal

Set up branded self-service portals for your customers.

Portal Setup
Create and configure a whitelabeled customer support portal from the admin UI.
Whitelabeling
Customize the appearance of customer portals with display names, colors, and logos.
Customer Experience
A complete walkthrough of how customers use the portal to sign in, manage tickets, and communicate with your team.

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