Auxilium Docs
Guides Channels GitHub
Getting Started Introduction Core Concepts Quickstart
Tickets Managing Tickets Assignment SLA Policies Tags Activity Timeline
Channels Channel Overview Email (IMAP/SMTP) Web Chat Managing Channels
Conversations Managing Conversations Messages Inbox
Customer Portal Portal Setup Whitelabeling Customer Experience
Team Management Agents Departments On-Call Schedules Escalation Policies
Dashboard Dashboard Overview
Projects Managing Projects Multi-Project Setup
Docs

Getting Started

Learn the fundamentals and set up your first project in minutes.

Introduction
What Auxilium is, what it does, and how it helps your team deliver great customer support from a single workspace.
Core Concepts
The building blocks of Auxilium: tenants, projects, agents, customers, tickets, channels, conversations, and SLA policies.
Quickstart
Set up your first project, channel, and ticket in under 10 minutes using the Auxilium web UI.

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